Hi DA_Used Looking over your log, it seems
you don't have any evidence of a third party
firewall unless it's bundled with your norton?
can you let me know!
As the term conveys, a
firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world.
Firewalls protect against hackers and malicious intruders. I want you to download a free firewall
NOW from one of these excellent vendors:
1) ZoneAlarm 2) Agnitum 3) Sunbelt/Kerio4) Comodo If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. __________________
"Please print out the following instructions so you will have them readily at hand." Make a uninstall list using HijackThisTo access the Uninstall Manager you would do the following:
1. Start
HijackThis 2. Click on the
Config button
3. Click on the
Misc Tools button
4. Click on the
Open Uninstall Manager button.
You will now be presented with a screen similar to the one below:
5. Click on the
Save list... button and specify where you would like to save this file. When you press
Save button a notepad will open with the contents of that file. Simply
copy and paste the contents of that notepad here on your next reply.
_______________________
Download
ATF Cleaner by Atribune and save it to your Desktop.
Do not use yet!Ewido is now known as ( AVG Anti-Spyware.) Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/- Install AVG Anti-Spyware by double clicking the installer.
- Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
- On the main screen under Your Computer's security.
- Click on Change state next to Resident shield. It should now change to inactive.
- Click on Change state next to Automatic updates. It should now change to inactive.
- Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update succesfull message.
- Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the
Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Dont use yet!___________________
Run HijackThis, select
Do a system scan only and place checks against the following entries
(if they are still present)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Rotator - {BDD8121B-D4AE-4ac9-AD54-C8DC3F1155E6} - C:\WINDOWS\system32\cpmrotate.dll
O4 - HKLM\..\Run: [adstart] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\cpmrotate.dll" DllVerify
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSYYYYYYYZUS
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - file://D:\games\WebDriverFullInstall.exe
[/list]
WITH ALL OTHER WINDOWS CLOSED Click on
Fix Checked and exit
We need to reveal system folders- Close all programs so that you are at your desktop.
- Double-click on the My Computer icon.
- Select the Tools menu and click Folder Options
- After the new window appears select the View tab.
- Place a checkmark in the checkbox labeled Display the contents of system folders
- Under the Hidden files and folders section select the radio button labeled Show hidden files and folders
- Remove the checkmark from the checkbox labeled Hide file extensions for known file types
- Remove the checkmark from the checkbox labeled Hide protected operating system files
- Press the Apply and then the ok button and shut down my computer
- Now your computer is configured to show all hidden files.
- For you and the tools to be able to see appropriate files we need to Show Hidden Files
Re-boot into safe mode - Next, please reboot your computer in Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear use arrow up to highlight
- Select the first option, to run Windows in Safe Mode hit enter.
- For additional help in booting into Safe Mode, see the following site: HERE
Right click start, In the drop down menu click "
Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:
C:\WINDOWS\system32\
cpmrotate.dll <==========This file
Run ATF cleaner- Double click ATF-Cleaner.exe to run the program.
- Check the following boxes:
- Windows Temp
- Current User Temp
- All Users Temp
- Temporary Internet Files
- Prefetch
- Recycle Bin
- Java Cache
- The rest are optional - if you want to remove the lot, check Select All.
- Now click Empty Selected.
- When you get the Done Cleaning message, click OK.
- If you use Firefox browser.
- Click Firefox at the top and choose: Select All
- If you would like to keep your saved passwords, please click No at the prompt.
- Click the Empty Selected button.
- If you use Opera browser.
- Click Opera at the top and choose: Select All
- If you would like to keep your saved passwords, please click No at the prompt.
- Click the Empty Selected button.
Run AVG Anti-SpywareClose
ALL open Windows / Programs / Folders. Please start
AVG Anti-Spyware and run a full scan.
- Click on Scanner on the toolbar.
- Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Click on the Scan tab.
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
- When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)
- When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
________________
please do an online scan with
Kaspersky Online ScannerClick on
Kaspersky Online ScannerYou will be prompted to install an ActiveX component from Kaspersky, Click
Yes.
- The program will launch and then start to download the latest definition files.
- Once the scanner is installed and the definitions downloaded, click Next.
- Now click on Scan Settings
- In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Extended (If available otherwise Standard)
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK
- Now under select a target to scan select My Computer
- The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
Please include new HJT log, AVG Anti-Spyware log and kaspersky log
in your next post
Thanks dan
