Bastard Boy I would appreciate it if you would actually read the posts before replying.
The first thing you'll notice is that unlike SpyBot and Ad Aware it isn't free. However, that's the cost Webroot of having a telephone support staff.
Webroot is aiming for a different market segment than Spybot and AdAware. Namely, novice users what want immediate access to live help. That requires we charge money. As we already have customers who are aware of the other products hopping on board, the strategy seems sound.
As for your opinion, Bastard Boy, you are welcome to it. I don't agree, but I'm not in marketing and I'm not here to argue about the messaging, so I'm not going to.
I am here to disucss the product. Anything posts regarding the product are welcome. I'm not here to argue about the marketing. Your initial threads about the false positives and such were great and if you have anything more that sound, I would be happy to listen.