Spyware - General

Logfile of HijackThis v1.97.5
Scan saved at 7:18:12 PM, on 3/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Gateway Wireless Monitor\WLService.exe
C:\Program Files\Gateway Wireless Monitor\WLanCfgBI.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\shicoxp.exe
C:\WINNT\caxchg.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\pcs\pcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\billy\Application Data\ootr.exe
C:\WINNT\System32\wnstssu.exe
C:\WINNT\System32\Ajh6KY6.exe
C:\WINNT\System32\ZgcNlU4K.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\billy\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [shicoxp] C:\WINNT\shicoxp.exe
O4 - HKLM\..\Run: [caxchg] C:\WINNT\caxchg.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [version] C:\WINNT\System32\version.exe
O4 - HKLM\..\Run: [WinEssential] C:\WINNT\System32\Keyhost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINNT\System32\Pal92YdG.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Ltho] C:\Documents and Settings\billy\Application Data\ootr.exe
O4 - HKCU\..\Run: [WNSA] C:\WINNT\System32\wnstssu.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe

Hi there,

First run this uninstaller :

http://www.memorywatcher.com/uninst.exe

Then, have only HijackThis running and fix :

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)

O4 - HKLM\..\Run: [caxchg] C:\WINNT\caxchg.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [version] C:\WINNT\System32\version.exe
O4 - HKLM\..\Run: [WinEssential] C:\WINNT\System32\Keyhost.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
O4 - HKCU\..\Run: [Ltho] C:\Documents and Settings\billy\Application Data\ootr.exe
O4 - HKCU\..\Run: [WNSA] C:\WINNT\System32\wnstssu.exe

Make sure hidden files / folders are set to show : Here's How

Next restart the PC in Safe Mode : Here's How and remove :

C:\WINNT\caxchg.exe <- this file
C:\Program Files\AutoUpdate\ <- this folder
C:\WINNT\System32\version.exe <- this file
C:\WINNT\System32\Keyhost.exe <- this file
C:\WINNT\system32\pcs\ <- this folder
C:\Documents and Settings\billy\Application Data\ootr.exe <- this file
C:\WINNT\System32\wnstssu.exe <- this file

Restart again in normal mode

Hope this helps

Cheers,